Dr. Bill Kiwia holds a PhD degree in Accounting and Finance from the University of Leeds (UK), Msc in Finance from the University of Strathclyde, (UK) and Advanced Diploma in Banking from the Institute of Finance Management of Dar-es-Salaam. He is the Head of Banking and Financial Services at the Faculty of Accounting, Banking and Financial Services at the Institute of Finance Management. He is also the Chairperson of Advisory Committee Board for BRAC International and also the Director of Directorate of Islamic Propagation at the Centre for Islamic Studies Compliance and Advice a company responsible in advising banks in Tanzania on the compliance of Islamic Finance in Tanzania.
Dr. Kiwia is also a Lecturer at the Department of Banking and Financial Services at the Institute of Finance Management. Prior to join IFM, Dr Kiwia was a professional banker having worked with Exim Bank, Stanbic and Central Bank of Tanzania (BOT). He is also a member of British Accounting and Finance Association.
Dr. Kiwia has considerable experience in the provision of consulting service to different public and private sector entities in areas of fraud, governance, Islamic finance and investment, investment and risk management. He has also conducted short term training in those areas mentioned above. Dr Kiwia has published a number of articles in a number of journals both local and international and has presented and attended a number of conferences both in the country and outside the country. He is also one of the facilitators for The Tanzania Institute of Bankers.
Dr. Pallangyo combines academia and Management consultant roles. He is currently working as a Senior Lecturer of Leadership and Management at the Law School of Tanzania. He began his career as a Human Resources officer before joining the academia at the Open University of Tanzania. He has vast experience in management consulting through provision of technical advice to numerous organizations, including, Oxfam, Save the Children, UNICEF, UNDP, UN-Habitant, SADC, World Food Programme, Ministries, Department and Agencies. He has consulted on Monitoring and Evaluation, Policy analysis, Change Management, Strategic Management and training Bankers on supervisory and management skills. He has published three books and over fifteen articles on leadership, governance and management issues.
Dr. Pallangyo holds PhD in Policy, Development and Management from the University of Manchester (UK), Master in Governance and Development from the University of Antwerp (Belgium) and Advanced Diploma in Public Administration from the Institute of Development Management (Now Mzumbe University).
Mr Kolimba Pancras Reuben Tawa is working with TPB Bank PLC (TPB) at the capacity of Chief Manager Operations (CMO). He joined TPB, as a Bank Clerk, November 1993. He climbed the leadership ladder, to the current post, after working in various departments, at Branches and Head Office.
Mr Tawa holds a Diploma in Cooperative Accounting, Moshi Cooperative College (1992), Certificate of Chartered Institute of Banker, London-UK (Cert.CIB-1996), Postgraduate Diploma in Financial Management, IFM (PGDFM-2000), Banking Associateship Diploma-Certified Public Banker (ATIOB/CPB-2002) and Masters of Business Administration, UDSM (MBA-2009).
He attended several courses, conferences and workshops within and outside the country, including:- Banking Operations, Foreign Exchange and Financial Management, Anti-Money Laundering and Counter-Terrorist Financing, Strategic Management, Leading change in volatile environment, Management & Leadership Strategies “Bullet Proof Manager”, Western Union Money Transfer Services, which was organized by TPB, Tanzania Institute of Bankers (TIOB), Bank of Tanzania (BOT), East African Banking School (EABS), Association of Savings Banks for East Africa (ASBEA), World Savings Bank Institute (WSBI) and Western Union Financial Services International in Nairobi/Mombasa, (Kenya), Kampala (Uganda), Johannesburg/Cape Town (South Africa), Dakar (Senegal), Accra (Ghana), London (UK), Istanbul (Turkey), Dubai (United Arab Emirates) and Barcelona (Spain).
Mr Tawa has vast experience as he has facilitated training courses within TPB, other Banks and Institutions, EABS, ASBEA and WSBI. Amongst other training courses, he participated during formal International Training of Trainers Courses organized by 1) Savings Bank Foundation for International Cooperation (SBFIC), Germany, in collaboration with TPB and 2) India Institute of Banking and Finance in collaboration with TIOB. The Courses he has facilitated includes: Induction for New Recruits, Junior and Senior Bankers, Supervisory and Managerial Skills, Branch Management, Front and Back Office Management, Customer Care and Service Quality Standards, Banking Operations, Money Laundering, Fraud & Forgeries and Soft Skills-Managing Organisation Cultural Change, Time and Stress Management, Effective Communication, Problem Solving, Team Building, Negotiation, Staff Motivation at work place, Employee Counseling and Disciplining, Decision Making and Delegation.
Mr. Shaaban Ngalupia is an Independent Consultant and Trainer in Banking and Customer Service based in Dar es Salaam. Shaaban worked in the Banking Industry for 33 years; 12 years with Consolidated Holding Corporation (CHC) and 21 years with defunct National Bank of Commence (NBC) in different capacities in both Organizations from Bank Clerk to Ag. Director General before he retired in 2009.
Shaaban spent 10 years at the defunct NBC Training Centre, Iringa as an Instructor in banking subjects specialising in lending operations. With the defunct CHC, Shaaban developed and implemented a Loan Recovery Policy for the recovery of bad loans and he was also the In charge of Litigations and claims in respect to loan recovery cases.
Shaaban has contributed actively to the development and training of professionals in the banking services sector by sharing his experience regularly through defunct NBC Bankers Training Centre, the Institute of Finance Management and the Tanzania Institute of Bankers.
Shaaban holds an Advanced Diploma in Banking and Post Graduate Diploma in Financial Management from the Institute of Finance Management, a Specialization Diploma in World Banking and Finance from The Economics Institute, Boulder in the USA, and an MBA from the University of Dar Es Salaam. Shaaban has travelled locally and internationally, he has international exposure through training and workshops to the following countries; Kenya, Uganda, South Africa, United States of America and Britain.
After his retirement from the Public Service in September, 2009, he decided to become an Independent Consultant and Trainer in Banking Operations and Customer Service to continue sharing the knowledge and experience acquired with the up-coming bankers. Besides being one of the Resource Persons of the Tanzania Bankers Institute, Shaaban is also a Part time Lecturer at the Institute of Finance Management in Dar es Salaam.
Noelah has over 10 year’s successful career in Human Resources and Training/Learning & Development. Has training/facilitation/coaching & mentorship skills, technical expertise in learning technologies, instructional design and Human Resources. She possesses a Bachelor of Arts degree in International Business and Management Studies from Utrecht University (Netherlands) and MSc. Instructional Design & Technology from Walden University – USA.
Noelah works for one of Tanzanian’s largest financial institutions as a Learning & Talent Development Manager. She is passionate about learning and self development. Her demeanor, enthusiasm and professionalism not only helps her to quickly connect with participants and make an impact on them to take action but has also made her a resourceful leader with a proven ability to develop and strengthen teams in order to maximize organizations performance and efficiency. She develops unique and relevant curriculums and learning solutions for both traditional and online learning to enhance organizational performance.
Mr. Florence Mtenga is a young professional specialized in the banking Industry. He holds a honors degree in Economics [B.A in Economics (hons)] from the University of Dar es Salaam (UDSM) and Masters of Science in Finance and Investment (MSc. Fin & Invest.) from the Institute of Finance Management (IFM).
Florence holds various risk management certifications including; Operational risk management, Business Resilience management and Conduct risk.
Career wise, Florence has worked in MIS, Internal Control and Risk Management Roles in various banks including Stanbic Bank and the National bank of Commerce. He has practical and excellent capabilities in Enterprise Risk management [Operational Risk, Business Continuity Management, Disaster Recovery, Information Risk, and Compliance Risk], Internal Control, Corporate Governance and MI Analytics.
Given his excellent lecture capabilities, qualifications and competencies, Florence, is also a trainer. He has trained with different banks and non-bank organizations since 2015 in the areas of Risk Management and Internal Control Execution and Assurance. He also facilitates training with professional bodies like the Tanzania Institute of bankers (TIOB).
Valerie is a certified facilitator with specialities in training, coaching and mentoring. She began her career as a software developer for a company in Tanzania named Meeco Unisys, where she was part of the team that developed and automated the insurance processes for National Insurance Cooperation (NIC).
She has a wealth of experience in the commercial banking industry where she began her career as a Global technology Service Delivery Manager in Kenya. Throughout her 17 year professional career Valerie has held various positions; she has been a Service Excellence & Change Implementation Manager, Frontline Experience & Operational Excellence Manager and Business Assurance, Relationship Manager Local Corporates & Commodities, Traders and AgriBusiness. In 2011, she found her true calling and assumed the role of Segment Trainer & Facilitator for the Africa region. During her period as the Segment Trainer & Facilitator she has trained over 500 individuals with a specific focus on SME banking.
Valerie holds a BSc in Computer science from Osmania University, India, a qualification she received with a 1st class honors. Her other professional qualifications include: Core Credit Curriculum, CSAP: Certified in Credit Skills Assessment Programme, CISA: Certified Information Systems Auditor, IL: Certified Process Improver using Six Sigma Methodology and Project Management and use of Statistical tools.
She possesses excellent leadership skills, enthusiasm and dependability with a strong desire to learn and excel. Her admirable analytical skills were gained through experience in process analysis and change management programmes. She has excellent interpersonal, organisation and team building skills with an ability to interrelate freely at all levels of the Organisation. Her excellent communication and presentation skills have proved to be a valuable asset in the organisations in which she has worked. She is enthusiastic about change and has a positive attitude in all she does.